Refund policy

Returns & Refunds Policy

All sales are final.

We cannot provide a refund or exchange for change of mind on product that has been personalised. Please see the above Terms and Condition of website usage.

We quality test all of our products prior to dispatch. In our stores you are able to check all of your purchases prior to leaving our store to ensure you are 100% satisfied with our products.   Please reach out to our team at info@kaffein.com.au for more information.

Please note, items that have been personalised cannot be returned or exchanged. If there is any issue with your purchase, please reach out to our team at info@kaffein.com.au

Reimbursement of items may be assessed on a case to case basis.